Free services for members whose primary language is not English.
If you need help understanding your plan documents, a claim, or a conversation with member support, we provide free interpretation services in more than 200 languages. Call (800) 963-4596 and ask for an interpreter.
Summary of Benefits, member ID cards, and key notices are available on request in Spanish, Simplified Chinese, Vietnamese, Tagalog, Korean, and other commonly requested languages. Contact member support to request translated materials.
We provide free aids and services for people with disabilities to communicate effectively with us, including qualified sign language interpreters and written materials in accessible formats (large print, audio, and accessible electronic formats).
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al (800) 963-4596.
注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 (800) 963-4596。