Privacy Policy
Last updated: March 27, 2026
The Dental & Vision Institute ("DVI," "we," "us," or "our") is committed to protecting the privacy of our members, website visitors, and applicants. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We collect personal information that you voluntarily provide to us when you request a quote, enroll in a plan, pay a bill, or contact us. This includes your name, email address, phone number, mailing address, date of birth, Social Security Number (for enrollment purposes), and payment information.
We also automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed.
How We Use Your Information
We use your personal information to process insurance applications and enrollments, manage your insurance plan and claims, communicate with you about your coverage, process payments, comply with legal and regulatory requirements, improve our website and services, and send you relevant updates about your plan (with your consent).
Information Sharing
We do not sell your personal information. We may share your information with insurance carriers and network providers to administer your plan, service providers who assist our business operations, regulatory authorities as required by law, and business partners with your explicit consent.
Data Security
We implement industry-standard security measures including encryption, secure servers, and access controls to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
Depending on your state of residence, you may have the right to access, correct, or delete your personal information, opt out of certain data processing activities, request a copy of the data we hold about you, and file a complaint with a regulatory authority.
To exercise any of these rights, contact us at privacy@dentalvisioninstitute.com or call 1-800-DVI-CARE.
HIPAA Compliance
As an insurance provider, we are committed to complying with the Health Insurance Portability and Accountability Act (HIPAA). Your protected health information (PHI) is handled in accordance with HIPAA regulations and our Notice of Privacy Practices, which is provided to all enrolled members.
Terms of Service
Last updated: March 27, 2026
By accessing and using the Dental & Vision Institute website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
Use of Services
Our website and services are intended for residents of the United States who are 18 years of age or older. You agree to provide accurate and complete information when applying for coverage, enrolling in a plan, or communicating with us. You are responsible for maintaining the confidentiality of your account credentials.
Insurance Coverage
All insurance plans offered through DVI are subject to the specific terms, conditions, exclusions, and limitations described in the applicable plan documents. The information on our website is provided for general informational purposes and does not constitute a contract. Your Certificate of Coverage and plan documents govern the terms of your insurance.
Payments and Billing
By enrolling in a plan, you authorize us to charge your selected payment method for applicable premiums. Failure to pay premiums may result in termination of coverage in accordance with your plan terms and applicable state regulations.
Limitation of Liability
To the maximum extent permitted by law, DVI shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services. Our total liability shall not exceed the amount of premiums paid by you in the 12 months preceding the claim.
Governing Law
These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Palm Beach County, Florida.
Cookie Policy
Last updated: March 27, 2026
This Cookie Policy explains how The Dental & Vision Institute uses cookies and similar tracking technologies on our website.
What Are Cookies
Cookies are small text files placed on your device when you visit a website. They help the website remember your preferences, understand how you use the site, and improve your experience.
Cookies We Use
Essential Cookies: Required for the website to function properly. These enable core features like security, page navigation, and access to secure areas. You cannot opt out of these cookies.
Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our site.
Functional Cookies: Allow the website to remember choices you make (such as your preferred language or region) and provide enhanced, personalized features.
Marketing Cookies: Used to track visitors across websites to display relevant advertisements. These are only placed with your explicit consent.
Managing Cookies
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may impact the functionality of our website. You can also withdraw your cookie consent at any time by clicking the cookie settings link in the footer of our website.
Contact Us
If you have questions about our use of cookies or other technologies, please contact us at privacy@dentalvisioninstitute.com or call 1-800-DVI-CARE.
